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Refunds
We reserve the right to make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you, i.e., if the item is dirty or damaged and not fully resaleable. The percentage of the value withheld from the refund will be determined by us dependent upon the degree of damage or dirt. We will offer to return the item to you or withhold this value from the refund.
FAULTY ITEMS
Item that are believed to be faulty will be tested and tried. If Items are found to be faulty upon inspection and can not be repaired a replacement will be sent.
International Shipping & Duties
For our international clientele, please be advised that orders shipped outside of the United Kingdom may be subject to customs duties, import taxes, and related fees upon arrival in the destination country. These charges are determined by local authorities and are beyond our control.
As such, all applicable customs fees, duties, and taxes remain the sole responsibility of the recipient. We kindly recommend consulting your local customs office for further guidance prior to placing your order.
By proceeding with a purchase, you acknowledge and accept responsibility for any such charges required to release your shipment.
